The free antivirus tool from MS started complaining about this copy of Windows XP home not being geniune, despite the standalone tool from MS's website stating the contrary. Eventually, the antivirus's 30-day free period expired, and her computer got infected. I spent about an hour in total researching how to fix it and trying various solutions and finally found this:
http://social.answers.microsoft.com/Forums/en-US/msestart/thread/3f877be5-3a04-47b7-a3ee-835910633110
Renaming data.dat fixed it for me.
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